Video

Course curriculum

    1. Welcome

    1. How to Build Trust in a Crisis Situation

    2. Building Trust in a Crisis

    1. Crisis Personalities

    2. Managing Crisis Personalities

    1. Conduct and Investigation

    2. Building Trust in a Crisis

    3. Download: Crisis Investigation "Murder" Board Template

    1. Listening in a Crisis

    2. Listening in a Crisis

    3. Our Fast Company article on Forensic Listening

    4. Active Listening Handout

    1. Ranking Your Crisis

    2. Ranking Your Business Crisis

    3. Crisis Stop Light Cards

About this course

  • $397.00
  • 27 lessons
  • 1.5 hours of video content

Bonus material

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  • Bonus material

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  • Bonus material

    Explain the value your additional content will bring to a student's overall learning experience. Use this opportunity to sell potential students on the extra benefits your bonus material provides.

  • Bonus material

    Explain the value your additional content will bring to a student's overall learning experience. Use this opportunity to sell potential students on the extra benefits your bonus material provides.

FAQ

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  • Include questions a potential student may have before purchase.

    Address common questions ahead of time to save yourself an email.

  • Include questions a potential student may have before purchase.

    Address common questions ahead of time to save yourself an email.

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